Dispatch Software: What it’s For
Dispatch software is the software that you use to manage your carriers or fleet.
It’s a tool that’s meant to help you keep track of where your:
currently are and where they’re going next.
It should also help you:
- Create a daily manifest for your trucks and your drivers.
- Keep track of where they are currently planning for what their day is going to look like.
- Know when and where your trucks are throughout the day.
Not all dispatch software is equal. There’s a vast range in what they can and can’t do.
So, there are a couple of things that we want to look at when we’re looking at dispatch software. This is to make sure that it’s the right one for you. And one of the things that we know is there’s a lot of different types of carriers and freight companies out there.
So each one of those may have some different needs. But in the end, what we’re looking for is very similar whether we have a fleet of two or three trucks or 2,000.
We’re looking to build and bring efficiency into our environment and business. With dispatch software, one of the differences we see is how they manage the planning process. How they manage to tell you what trucks should be driving where and for how many stops they should take.
For example, does it calculate based on the shortest distance that the truck needs to drive? Does it take into consideration the amount of time that it takes the driver to do a pick up at a specific location?
Or, a different option would be that it looks to see how full is the truck going to be and counting the number of stops. There’s a wide range of what happens on dispatch software and how it does the job that it needs to do.
Dispatch software creates efficiency for your company.
They do so by:
- Streamlining the process and giving you visibility. It’s about taking the steps that you have and helping you optimize what trucks are going to take them.
- The times and in what order to help make sure that your drivers are going the most efficient path possible.
- Generating documentation and information that your drivers need to do their job.
If they know what they need to do and they know when to do it, it’s a lot easier to hold them accountable to get that job done. And they’re going to be a lot happier because they know what they have to do and they know how they have to do it.
So besides this, visibility is a key piece of this process. Knowing where and what drivers are doing at any time, is important in the life-cycle of your business.
For example, if, at two o’clock in the afternoon, you know exactly:
- Where your drivers are
- How many pickups they’ve completed
- What they’re doing
It makes your life a lot easier as you’re dealing with that on a day to day basis.
Teknowlogi has developed a dispatch software application that’s combined with a mobile app. It’s great for:
- Managing smaller fleets
- Managing any sized fleet
For dispatching a smaller fleet, our TMS mobile app is great for that.
As well as keeping track of where your drivers are and assigning new shipments to those trucks. Automating that manifest in a new cutting-edge way where it’s all done through an app. where you can communicate with your driver in real-time.
And provided with full sets of information rather than exchanging text messages. That’s all available in the time mobile app.