Gartner Supply Chain Executive Conference: Embracing Intelligent Logistics Software

We were excited to participate in this year’s Gartner Supply Chain Executive Conference, and I was especially honored to have the opportunity to present a session on supply chain intelligence. More specifically, I talked about how the Logistics Expert System (LES) will redefine industry software with new terminology, a new method of thinking and a new normal in logistics software intelligence. And, more to the point, I also discussed why the industry is ready for a new Magic Quadrant—the LESQuadrant, to be exact.

Similar to when SAP helped to introduce the ERP category, we believe the logistics industry’s time has come to implement the sophistication necessary to identify problems and patterns, analyze better alternatives and react on the fly to changing conditions. The LES rises to the challenge as the next step in the evolution of all logistics industry software such as warehouse management systems (WMS), freight management systems (FMS), rate management systems (RMS), transportation management systems (TMS) and even home-grown systems (HGS). It’s well positioned to change the trajectory and landscape around legacy logistics software solutions by focusing on intelligence first, then providing the middleware capabilities that support the necessary interconnectivity the industry needs.

The LES Movement is a giant step forward for the logistics industry. It will prove to be a much bigger movement and will have a positive impact compared to the “free shipping” programs that have negatively impacted so many organizations’ P&Ls. This just may be the greatest shift in the history of the logistics industry—and, it’s one that every supply chain operation should be part of.

In our discussions with leading brands’ top supply chain executives, we sensed lots of excitement―as well as skepticism―around smarter technologies such as artificial intelligence (AI) and blockchain. Perhaps their biggest concern: how to get necessary ROI from adopting and adapting these new methods of software intelligence? At Teknowlogi, we’ve developed a true proof of concept with Tai, the industry’s first cloud-based solution built on AI. We want to help alleviate some of those fears and demonstrate the value AI can bring across an entire organization.

In fact, Tai made an appearance during the presentation to show how to address some of the top challenges supply chain executives are facing today. These include:

  • Being more proactive vs. reactive in every area of their business at all times
  • Succession planning for an aging, yet knowledge-rich, staff
  • Handling employee turnover as skill sets walk out the door―often to competitors
  • Reducing costly external consulting and professional services expenses
  • Elimination of communication gaps that occur between people, devices, and technologies

Additionally, there was―and always is―a lot of talk around data and visibility. We’ve found that different people can view the same data, all differently. And therefore, they act on that data differently based on their individual analyses. Our industry is in desperate need of what we call “applied intelligence,” or the harnessing of knowledge and data supported with the capabilities of AI and machine learning. It goes back to the simple equation: data + analysis + execution = immediate ROI and long-term business value. LES can deliver the smarter solution for this equation, every time.

We all have our tipping points where competitive pressures force us into new ways of thinking. Let us know if your organization has reached that point.